Accessibility

Everyone should be able to easily use and view the information on the website of the Letterenhuis, not least the visually impaired, blind, hearing impaired, deaf and persons with other disabilities. Letterenhuis strives to make its website as accessible as possible, by 2022 at the latest. We do this in accordance with the EU directives and the Flemish Administration Decree.

Feedback and contact information

Do you have any comments or are you experiencing any accessibility problems that need to be addressed quickly? Please let us know. Send an e-mail to info@antwerpen.be.

We aim to get back to you within 7 work days.

Ombudswoman

Were you not or insufficiently assisted? The ombudswoman will handle your request once you have finished presenting your case to the city, i.e. when you have first submitted your issue to the city itself. She will handle your request independently and will offer mediation where possible.

Send an e-mail to ombudsvrouw@antwerpen.be.

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